Privacy Policy

1. Introduction & User Classifications

Welcome to AgentsAsset (https://app.agentsasset.com), a platform operated by CraveBoost Network. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, funnels, and messaging-based lead flows.

This statement governs our privacy policies with respect to two categories of users:

• Visitors: Users who visit the Site without transacting business.
• Authorized Customers (Agents): Users who register to transact business on the Site and make use of the various services offered by the platform to serve their localized client base.

By accessing or using AgentsAsset, you agree to the terms of this Privacy Policy.

2. Links to External Sites

Our website and platform may contain links to other websites. When you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.

3. Relationship of the Parties

AgentsAsset strictly serves a United States business client base. We process data in two distinct capacities:

• As a Business/Controller: For personal and billing data collected directly from our Authorized Customers (Agents) and Visitors.
• As a Service Provider/Processor: For buyer lead information submitted through an Agent’s custom QR codes, funnels, or messaging flows. In this capacity, we process buyer personal data solely on behalf of, and under the instructions of, the subscribing real estate professional.

4. Information We Collect

A. Information You Provide Directly

For Authorized Customers (Agents): When you sign up, we may collect your name, address, phone number, email address, brokerage/license information, and billing details.

For Buyers (End-Users of Our Agents): When a buyer interacts with an Agent's flow, we may collect their name, phone number, email, intent, budget range, preferred locations, timeline, financing status, and specific property preferences.

B. API Connection & OAuth Credentials

To provide Instagram and Facebook automation, the Service connects to your professional social media accounts via official Meta OAuth access tokens and account IDs. AgentsAsset never requests, accesses, intercepts, or stores your Instagram or Facebook account passwords.

C. Information Collected Automatically

We use login information to analyze trends, administer the Site, and track user movement. This automatically collected data includes IP addresses, Internet Service Providers (ISPs), browser types and versions, device types, referring URLs, and date/time of visits.

D. Information from Third Parties

We may receive limited data from online advertising tools, messaging platforms, payment processors, and CRM analytics tools to support the Service.

5. Google API Limited Use Disclosure

Our application integrates with Google Workspace APIs to enhance user functionality. We confirm that any user data obtained through these APIs is used solely to provide or improve user-facing features that are clearly visible within our app’s user interface. We do not use this data to develop, improve, or train generalized AI or machine learning models.

Our use and transfer of information received from Google APIs to any other app will strictly adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Strict Lead Protection & Non-Aggregation Covenant

AgentsAsset operates on a strict single-tenant architecture regarding your leads. We do not sell, rent, lease, monetize, broker, trade, or pool Customer Lead Data with third parties, including other real estate agents, brokerages, mortgage loan officers, data brokers, or advertising networks. Lead data processed under an Agent’s account is segregated and used solely to deliver software functionality to that specific Agent.

7. Meta Platform Compliance & Telecommunications

When buyers submit their phone numbers or engage via messaging channels (such as Instagram Direct or Messenger), they consent to receive transactional and promotional communications from that specific Agent.

• Data obtained via Meta APIs is used exclusively to facilitate communication and qualification between the buyer and the Agent.
• All automated messaging operations are governed by Meta Platform Terms, including strict adherence to the 24-Hour Messaging Window policy.
• Data is never shared across separate client accounts, aggregated for cross-business profiling, or sold.

8. Cookies and Similar Technologies

We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused, we will automatically log the Authorized Customer off to ensure account security.

9. How We Use Your Information

We use the information we collect to customize the Site, capture and qualify buyer leads, process payments, and manage subscriptions. We may email Visitors and Authorized Customers about research, purchase and selling opportunities, or information related to the subject matter of the Site.

10. How We Share Information

We may share information as follows:

• Service Providers & Financial Entities: With third-party companies that help us operate, such as secure cloud hosting providers and payment processors.
• Agents: Buyer lead data is shared directly with the specific Agent controlling the flow.
• Legal Requirements: To comply with a court order, subpoena, or law enforcement request, or to protect the safety of our users.

11. Data Retention, Post-Termination & Cross-Border Transfers

A. Post-Termination Data Retention

Upon cancellation or termination of your subscription, Customer Lead Data remains exportable for seven (7) calendar days. Following this export window, all prospective lead records, conversation transcripts, and authentication tokens are queued for scheduled, permanent purging from our active production databases in alignment with our Terms of Service.

B. Corporate Transactions and Cross-Border Transfers

While we operate entirely for United States-based Authorized Customers, our technical operations are supported globally. In the event of a corporate reorganization, merger, asset sale, or assignment to a foreign subsidiary or successor entity (including our corporate affiliates and operating entities in the United Arab Emirates or the United States), your personal data and Customer Lead Data will be transferred to the successor entity under the exact same confidentiality standards and legal protections set forth in this Policy.

12. US State Privacy Rights & Data Deletion (CCPA/CPRA)

Depending on your state of residence (e.g., California, Texas, Virginia, Colorado), you have the right to request access to, correction of, or deletion of your personal data, and to opt out of targeted advertising. We do not sell your personal information.

For Authorized Customers (Agents)

To exercise your rights regarding your account and billing data, contact us directly at care@agentsasset.com. We will verify and respond within forty-five (45) days.

For Buyers (End-Users)

Because we act strictly as a Service Provider, we do not directly delete or modify the lead data collected on behalf of our Agents. If you are a buyer seeking to access, correct, or delete your information, please direct your request to the specific Agent you interacted with. If we receive a request directly from a buyer, we will attempt to forward it to the applicable Agent so they can fulfill it using our platform's tools.

Meta Platform Data Deletion Instructions

In compliance with Meta Platform Terms, users may request the deletion of any data received through Meta APIs at any time. You may remove platform permissions directly via your Instagram/Facebook 'Settings > Apps and Websites' menu, or visit our dedicated data deletion instructions at https://agentsasset.com/data-deletion/ to initiate a permanent purge of your platform access tokens and stored conversation metadata.

13. Data Security

The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who require a password to gain access. Sensitive information is protected by encryption protocols. While we take commercially reasonable measures to maintain a secure site, we cannot guarantee absolute security against electronic tampering or break-ins.

14. AI, Automated Processing & Fair Housing Compliance

We utilize rule-based automation and AI-assisted workflows to organize preferences and surface follow-ups for real estate professionals. These tools are designed to facilitate communication and do not evaluate creditworthiness or make housing eligibility determinations. All qualification workflows operate in strict compliance with the US Fair Housing Act and applicable equal opportunity laws.

15. Changes to This Privacy Policy

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting them on the Site.

16. Contact Us

If you are an Authorized Customer or Visitor seeking to update your account information, report inaccuracies, or request the deletion/deactivation of your data, please contact us at:

CraveBoost Network (AgentsAsset)

Email: care@agentsasset.com (Support)

Address: A Wing, 6th Floor, Akruti Trade Centre, MIDC Marol, Pocket 10 JVG Industrial Lane, Near Akruti Star, Andheri East, Mumbai, Maharashtra 400093, India