Data Deletion Policy

1. Overview

This page explains how users can request the deletion of personal data related to their use of AgentsAsset that we receive from Meta products (such as Facebook and Instagram), as well as other data stored in AgentsAsset.

AgentsAsset is operated by CraveBoost Network and is used by U.S. real estate agents to capture and qualify buyer and seller leads via automated workflows.

2. How to Request Data Deletion

If you have used an AgentsAsset experience that connects to Meta (for example, a Facebook or Instagram lead form, or a direct messaging flow) and you want us to delete your data, please email us with the subject line "Meta data deletion request" at:

Email: care@agentsasset.com

To help us accurately locate and process your request, please include:

• Your full name
• The email address and/or mobile number you used in the form or conversation
• The Facebook or Instagram Page, ad, or specific real estate agent account you interacted with (if known)
• A clear statement that you want your data deleted from AgentsAsset
• (Optional) A link to your Facebook or Instagram profile, if you did not provide an email or phone number

If you are a subscribing Agent (customer of AgentsAsset) requesting deletion of your own account and related data, please explicitly mention that you are an agent and include your account login email and company/brokerage name.

3. What Happens After You Request Deletion

Once we receive your request:

• Confirmation & Tracking: We will confirm receipt of your data deletion request by email and provide a confirmation ticket number so you can track the status of your request, in compliance with Meta Platform Developer Policies.
• Data Location: We will locate data associated with the identifiers you provided (email, phone number, Meta profile, or account details).
• For Real Estate Professionals (Agents): If you are an Authorized Customer requesting deletion of your platform account, in accordance with our Terms of Service, your data remains available for export for seven (7) calendar days. Following this 7-day window, your personal, billing, and system data is queued for permanent deletion from our active production systems.
• For Consumers (Buyers/Leads): Because AgentsAsset acts strictly as a Service Provider/Data Processor, we process your data solely on behalf of the real estate professional (the Data Controller) you interacted with. We do not unilaterally delete lead records legally owned by our Agents. Instead, we will promptly forward your verified deletion request to the specific real estate agent who controls your data, and instruct them to execute the deletion using our platform tools.

Please note that some metadata may temporarily remain in encrypted system backups or logs for a limited period for security, fraud prevention, or legal compliance, after which it is automatically overwritten or purged in the normal course of business.

4. Deleting Access via Meta (Facebook / Instagram)

In addition to contacting us, you can remove AgentsAsset's access to your Meta account data by removing the connected app or integration directly inside your Meta settings:

• Go to your Facebook or Instagram account Settings & Privacy.
• Open Settings.
• Look for Apps and Websites (or the equivalent permissions section) to see the apps and services connected to your account.
• Find the app or integration related to your agent's experience powered by AgentsAsset.
• Click Remove or Revoke access.

Removing the app in Meta stops all future data sharing. To delete historical data that AgentsAsset has already stored or routed, you must still email us as described in Section 2.

5. Agents and Lead Ownership

AgentsAsset is a B2B technology platform used by U.S. real estate agents to manage their own leads and contacts. When you submit information through an agent's form, QR code, or messaging flow, that data is legally controlled by that specific agent.

As outlined in our Privacy Policy, Agents are responsible for fulfilling consumer data deletion requests under state and federal privacy laws. By submitting your request to us, you authorize us to route your request and identifiable information to the relevant agent so they can update or delete their records in compliance with applicable privacy and Fair Housing laws. Agents may have their own legal obligations (for example, mandatory real estate transaction record-keeping rules) that dictate how and when they delete data from their external systems.

6. Contact Us

If you have any questions about this Data Deletion process or need assistance checking the status of a deletion ticket, please contact us at:

CraveBoost Network (AgentsAsset)
Attn: Privacy & Data Deletion

Mailing Address:
A Wing, 6th Floor, Akruti Trade Centre,
MIDC Marol, Pocket 10 JVG Industrial Lane,
Near Akruti Star, Andheri East,
Mumbai, Maharashtra 400093, India

Email: care@agentsasset.com