Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the websites, funnels, and services provided by AgentsAsset (the "Service"), operated by CraveBoost Network ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Who May Use the Service

You must be at least 18 years old and able to form a binding contract under applicable law.

The Service is designed for U.S. real estate professionals and their U.S. consumer leads. By using the Service, you represent that all information you provide is accurate and that you will keep it up to date.

Use on Behalf of a Business

If you are accessing or using the Service on behalf of a company, brokerage, team, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, "you" and "your" refer to both you individually and the entity you represent.

3. Description of the Service

AgentsAsset is a lead qualification and recovery platform for real estate agents, providing tools to:

• Capture buyer information via QR codes, forms, and messaging flows
• Qualify and categorize buyer leads
• Store and organize leads in a searchable vault
• Follow up with leads about matching properties and services

The Service does not act as a real estate broker, agent, or advisor, does not represent buyers or sellers, and does not guarantee any transactions, deals, or commissions.

4. Accounts and Security

To use certain features, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Keep your login credentials secure
• Be responsible for all activity that occurs under your account

If you believe your account has been compromised, you must notify the Company promptly at care@agentsasset.com.

5. Subscriptions, Payments, Auto-Renewal, and Refunds

Access to the Service may be offered on a subscription or recurring fee basis. By starting a paid subscription or purchasing any paid add-on, you agree to:

• Pay all applicable fees as described at the time of purchase
• Authorize the Company (and its payment processors) to charge your payment method on a recurring basis until you cancel, if the plan is recurring

5.1 Auto-Renewal and Cancellation

Unless otherwise stated at the time of purchase, all recurring plans will automatically renew at the end of each billing cycle at the then-current rate, using the payment method on file.

You may request cancellation of your subscription by contacting care@agentsasset.com at least seven (7) calendar days before the next renewal date. Your cancellation will take effect at the end of your current billing period, and you will not be charged for subsequent periods.

The Company may, in its sole discretion, also offer self-service cancellation options inside your account dashboard.

5.2 No Standard Refunds

Unless explicitly stated otherwise in writing for a specific product or promotion, all payments are final and non-refundable, including but not limited to:

• Monthly, quarterly, or annual subscription fees
• Setup fees
• Paid add-ons, upgrades, or any future additional products or services made available within or alongside the Service

By upgrading to or purchasing any paid plan, you agree that:

• No refunds will be issued for change of mind
• No refunds will be issued for unused time, unused features, or lack of usage
• No refunds will be issued for accidental purchases or failure to cancel before renewal

The Company may introduce new paid features, add-ons, or one-time products in the future, and unless expressly stated otherwise at the time of purchase, those will also be non-refundable.

5.3 Limited Exceptions (At Company Discretion)

While the Company does not offer standard refunds, it may, at its sole discretion, review and consider refund or credit requests in limited situations, such as:

• A verified duplicate charge for the same period or product
• A payment processing error that resulted in an incorrect charge
• A verified technical issue on the Company's side that made the Service completely unusable during a substantial portion of the billing period

Any such review is handled by the billing team on a case-by-case basis. Submitting a request does not guarantee a refund or credit, and all decisions are final and made at the Company's sole discretion.

5.4 Refund Processing if Approved

If the Company approves a refund or credit in an exceptional case:

• Refunds will be processed within thirty (30) business days
• Refunds will be issued only to the original payment method used for the purchase, where reasonably possible
• The actual time for funds to appear in your account may depend on your bank or payment provider

5.5 Chargebacks

If you believe there is an issue with a charge, you agree to contact the Company first at care@agentsasset.com so there is an opportunity to review and resolve the issue.

If you initiate a chargeback or payment dispute for a valid charge without first giving the Company an opportunity to resolve it:

• The Company may suspend or terminate your access to the Service
• The Company reserves the right to contest the chargeback with your bank or card issuer and provide evidence of your authorization and usage
• The Company may decline future business or new accounts associated with the same individual, company, or payment method

This Section does not limit any rights you may have under applicable card network rules or consumer protection laws but clarifies how chargebacks are treated in relation to your account.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable federal, state, or local laws or regulations
• Send spam, unsolicited messages, or misleading communications
• Collect or process data in violation of any privacy, consumer protection, telemarketing, or real estate advertising law
• Harass, abuse, or harm any person or entity
• Interfere with or disrupt the Service, servers, or networks
• Reverse engineer, decompile, or attempt to obtain the source code of the Service
• Use bots, scrapers, or automated systems to access or extract data from the Service except as expressly permitted by the Company

The Company may suspend or terminate access if it believes these Terms have been violated or if use of the Service poses a risk to the Company, its users, or others.

7. Responsibility for Users Under Your Account

You are responsible for any use of the Service under your account or using your access credentials, whether or not such use was authorized by you. Your use of the Service to assist another person in engaging in any activity that would violate these Terms if done by you is itself a violation of these Terms.

8. License Scope; No Sharing of Paid Seats

Unless the Company expressly agrees otherwise in writing for a specific plan, access to any paid plan or paid seat is licensed per individual user account. Each paid seat may be used only by the single natural person to whom it is assigned and whose details are registered in the Service.

You may not allow multiple individuals, including multiple agents within a brokerage, team, or office, to share a single paid seat or login. If multiple individuals need to use the Service, the appropriate number of paid seats or plans must be purchased so that each individual user has a separate authorized account.

The Company reserves the right to audit usage and suspend or terminate access where it reasonably believes accounts are being shared in violation of this Section.

9. Your Content and Responsibilities

The Service may allow you to input, store, or transmit content, including buyer information, messages, notes, and other material ("Your Content"). You remain responsible for:

• Ensuring you have all necessary rights and permissions to collect and use Your Content
• Providing proper disclosures and notices to your leads and customers
• Complying with all applicable marketing, privacy, and real estate laws and regulations

By using the Service, you grant the Company a limited, non-exclusive, worldwide license to host, store, process, and display Your Content solely for the purpose of operating, maintaining, and improving the Service. The Company does not claim ownership of Your Content.

You are responsible for backing up any important data or content, and the Company is not responsible for any loss or corruption of data.

10. Data and Privacy

The collection and use of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you agree to the Privacy Policy as posted at the time of your use.

As between you and the Company, you are the primary controller of your leads' data. The Company acts as a service provider or processor and processes data on your behalf as described in the Privacy Policy.

11. Third-Party Services and Links

The Service may integrate with or link to third-party websites, platforms, or services that are not owned or controlled by the Company. The Company is not responsible for:

• The content, policies, or practices of any third-party service
• Any damages or losses arising from your use of such third-party services

Your use of third-party services is subject to their own terms and privacy policies.

12. Intellectual Property

The Service, including its software, design, text, graphics, logos, and other content (excluding Your Content), is owned by or licensed to the Company and is protected by copyright, trademark, and other laws.

The Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your internal business purposes as a real estate professional, in accordance with these Terms.

You may not:

• Copy, modify, or create derivative works based on the Service
• Resell, sublicense, or distribute the Service to others
• Remove or alter any proprietary notices or trademarks

13. Simple Marketing License

You grant the Company a non-exclusive, worldwide, royalty-free license to use your business name, logo, and generic testimonials or case study information to identify you as a customer of AgentsAsset on the Company's website, in pitch decks, and in marketing materials.

If you do not want your name or logo used in this way, you may notify care@agentsasset.com, and the Company will make reasonable efforts to stop using them going forward.

14. No Professional or Real Estate Advice

The Service may provide automated flows, templates, messages, or suggestions. These are provided for convenience only and do not constitute legal, financial, tax, or real estate advice.

You are solely responsible for:

• Your communications with leads and clients
• Your compliance with real estate licensing rules, MLS rules, fair housing laws, advertising rules, privacy laws, and all other applicable regulations
• Verifying any information before relying on it in your business

15. Service Changes and Availability

The Company may modify, update, or discontinue all or part of the Service at any time, with or without notice.

The Company strives for high availability but does not guarantee that the Service will be uninterrupted, secure, or error-free, and is not liable for any downtime or loss of access.

16. Indemnification

You agree to indemnify, defend, and hold harmless CraveBoost Network and its owners, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your Content
• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of a third party
• Your failure to comply with any applicable laws, including telemarketing, privacy, consumer protection, advertising, or real estate regulations

The Company may assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with that defense.

17. Disclaimer of Warranties

To the maximum extent permitted by law, the service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. The company specifically disclaims any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The company does not warrant that:

• The service will meet your specific requirements or expectations
• The service will be uninterrupted, timely, secure, or error-free
• Any defects or errors will be corrected

18. Limitation of Liability

To the maximum extent permitted by law: The company and its owners, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to your use of or inability to use the service, even if advised of the possibility of such damages.

In no event shall the company's total aggregate liability arising out of or related to these terms or the service exceed the greater of (a) the amount you paid for the service in the two (2) months immediately preceding the event giving rise to the claim, or (b) one hundred fifty U.S. dollars (USD $150).

Where certain limitations are not permitted by law, liability will be limited to the maximum extent allowed.

19. Termination and Monitoring

These Terms remain in effect while you use the Service. The Company may suspend or terminate your access to the Service at any time, with or without notice, if:

• You violate these Terms
• Your subscription or payment fails and is not cured
• The Company discontinues the Service

You may stop using the Service and cancel your subscription at any time as explained in your account or billing settings or by contacting the Company.

Upon termination, your right to access and use the Service will cease. Sections that by their nature should survive termination, including ownership, disclaimers, limitations of liability, indemnification, dispute resolution, and boilerplate provisions, will continue in effect.

19.1 Monitoring and Enforcement

The Company may, but is not obligated to, monitor use of the Service and investigate any suspected violation of these Terms or applicable law. The Company may remove or disable access to any content it believes violates these Terms or applicable law and may suspend or terminate access to the Service as described in these Terms.

The Company may report any activity it reasonably believes to be unlawful to law enforcement authorities, regulators, or other appropriate third parties and may cooperate with them by providing information related to your account and use of the Service, consistent with the Privacy Policy and applicable law.

20. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of laws principles.

20.1 Binding Arbitration; Provider Selected by Company

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration, conducted on an individual basis and not as a class action, administered by a recognized commercial arbitration provider selected by the Company, under that provider's then-current rules, with the legal seat and venue of arbitration in Delaware, USA.

20.2 Remote Hearings and Representation

Unless the arbitrator determines that an in-person hearing is required by applicable law or fundamental fairness, the arbitration hearing may be conducted by video or teleconference, and the parties agree that participation by video or teleconference satisfies any requirement to appear at the hearing.

The Company may appear in the arbitration through its owners, officers, employees, or other authorized representatives, and/or through legal counsel, in accordance with applicable law and the rules of the chosen arbitration provider. You may also be represented by legal counsel at your own expense. Nothing in these Terms requires any party to travel to Delaware in person unless they choose to do so or an in-person appearance is specifically ordered by the arbitrator in accordance with applicable law.

20.3 Fees and Costs

Each party shall be responsible for its own costs and expenses in connection with the arbitration, including without limitation its attorneys' fees, advisor or representative fees, and any travel or accommodation expenses, except as otherwise required by applicable law or the rules of the selected arbitration provider. The Company shall not be responsible for any of your legal fees, expert or representative fees, or travel-related costs in connection with any dispute.

20.4 Class Action and Jury Trial Waiver

You and the company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. You and the company expressly waive any right to a jury trial.

21. Assignment and Successors

You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without the Company's prior written consent; any attempted assignment in violation of this Section is void.

The Company may assign or transfer these Terms, in whole or in part, to any affiliate, successor entity, or purchaser of its business or assets without your consent, and any such assignee or successor shall be deemed the "Company" under these Terms from the effective date of the transfer.

22. Miscellaneous

22.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional terms or policies referenced herein, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous agreements, understandings, and representations.

22.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

22.3 Force Majeure

The Company will not be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor conditions, internet or telecommunications failures, or the unavailability of third-party hosting or services.

22.4 No Third-Party Beneficiaries

These Terms are for the sole benefit of you and the Company. No other person or entity shall be deemed a third-party beneficiary of these Terms.

22.5 Electronic Communications

When you create an account or use the Service, you consent to receive communications electronically, including emails, in-app messages, and notices posted within the Service. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

22.6 Notices

The Company may provide notices by email to the address associated with your account or by posting on the Service, and such notices will be deemed given 24 hours after the email is sent or upon posting. You may provide notices to the Company at care@agentsasset.com.

23. Contact Information

Questions about these Terms may be directed to:

CraveBoost Network (AgentsAsset)
Email: care@agentsasset.com
Address: A Wing, 6th Floor, Akruti Trade Centre, MIDC Marol, Pocket 10 JVG Industrial Lane, Near Akruti Star, Andheri East, Mumbai, Maharashtra 400093, India