Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding commercial agreement between you (whether individually or on behalf of your brokerage, team, or entity, "Customer," "you," or "your") and CraveBoost Network, doing business as AgentsAsset ("Company," "AgentsAsset," "we," "us," or "our"). These Terms govern your access to and use of the website located at agentsasset.com, our proprietary qualification workflows, software dashboards, APIs, smart inboxes, and any associated services (collectively, the "Service").

BY CLICKING "I AGREE," REGISTERING FOR AN ACCOUNT, ACCESSING, OR USING THE SERVICE, YOU EXPRESSLY AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM ACCESSING OR USING THE SERVICE AND MUST DISCONTINUE USE IMMEDIATELY.

The Service is strictly intended for adult business professionals. It is not directed to children under the age of 13, and the Company does not knowingly collect personal information from individuals under 13 years of age.

2. Eligibility & Strict B2B Commercial Scope

The Service is designed, licensed, and provided solely for commercial, professional use by licensed United States real estate agents, associate brokers, managing brokers, real estate teams, and real estate brokerages acting in their commercial capacity.

2.1 Commercial Transaction Representation

You represent, warrant, and certify that you are acquiring access to the Service solely for business, professional, and commercial purposes and NOT for personal, family, or household purposes. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY WAIVE ANY AND ALL RIGHTS, PROTECTIONS, CLAIMS, OR REMEDIES AFFORDED TO CONSUMERS UNDER ANY FEDERAL, STATE, OR LOCAL CONSUMER PROTECTION STATUTES, DECEPTIVE TRADE PRACTICES ACTS, UNFAIR COMPETITION LAWS, OR SIMILAR LEGISLATION.

2.2 Authority to Bind Entity

If you access or use the Service on behalf of a company, brokerage, team, franchise, or other legal entity, you represent and warrant that you possess the requisite legal authority to bind that entity to these Terms. In such an event, "you" and "your" will refer to both you individually and the legal entity you represent.

3. Technology Provider Status & Real Estate Disclaimers

3.1 Software Provider Only

AgentsAsset operates strictly and solely as an automated software-as-a-service (SaaS) and technology infrastructure provider. AGENTSASSET IS NOT A LICENSED REAL ESTATE BROKER, AGENT, REALTOR®, MORTGAGE BROKER, LENDER, INSIDE SALES AGENT (ISA), LEGAL COUNSEL, OR FINANCIAL ADVISOR.

3.2 No Transactional or Brokerage Agency

The Company does not represent buyers or sellers, does not negotiate real estate transactions, does not execute contracts, and does not hold earnest money or escrow funds. The Company makes no representations, warranties, or guarantees regarding the number, intent, creditworthiness, financial qualification, or conversion of any leads, nor does the Company guarantee any real estate transactions, closings, sales volume, or commission payouts.

3.3 Anti-Sell & Traffic Disclaimers

The platform automates communication workflows solely for traffic, comments, and interactions generated by your own marketing efforts and social media assets. The Company does not run ad campaigns on your behalf, does not guarantee traffic volume, and does not sell or procure prospective buyer or seller leads.

3.4 Regulatory & Electronic Messaging Compliance

You retain exclusive, independent responsibility for ensuring that your marketing, listing content, and direct communications comply with all applicable federal, state, and municipal regulations, including:

• The Fair Housing Act (Title VIII of the Civil Rights Act of 1968);
• The National Association of Realtors (NAR) Code of Ethics and local MLS rules;
• Real estate advertising and licensing disclosure rules in your jurisdiction;
• The Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and all applicable electronic messaging laws.

4. Accounts, Security, and Seat Licensing

4.1 Account Credentials

To access the Service, you must establish an account. You agree to provide true, accurate, current, and complete information during registration and to maintain and update such information promptly. You are responsible for safeguarding your credentials and for all activities that occur under your account. You must notify the Company immediately at care@agentsasset.com of any unauthorized use or security breach.

4.2 Single-User Seat License; No Sharing

Unless expressly agreed otherwise in an authorized enterprise addendum, each paid subscription or seat is strictly licensed for a single natural person. You may not share login credentials, seats, or dashboard access across multiple agents within a brokerage, team, or office. Sharing accounts or pooling credentials constitutes a material breach of these Terms and will result in immediate account suspension or termination without refund.

5. Free Trial, Subscriptions, Billing, and Cancellations

5.1 14-Day Free Trial Mechanics

If you register for an introductory 14-day free trial, you receive access to the Service for fourteen (14) consecutive calendar days commencing on the date of registration. At the conclusion of the 14-day trial period, your account will automatically transition to a paid, recurring monthly subscription at the agreed-upon tier—either the Founding Member rate ($79.00/month) or the Standard License rate ($149.00/month)—and the credit card or payment method on file will be charged automatically, UNLESS YOU CANCEL YOUR SUBSCRIPTION BEFORE THE TRIAL EXPIRATION DATE.

5.2 Recurring Billing & Auto-Renewal

All subscription plans operate on a recurring billing cycle (monthly or annual). By activating a paid subscription, you authorize the Company (and its third-party payment processors) to charge your payment method on file recurring fees at the then-current subscription rate until canceled.

5.3 Cancellation Procedure

You may cancel your subscription at any time:

• Through the self-service billing portal within your account dashboard (if enabled); or
• By submitting a written cancellation request via email to care@agentsasset.com at least seven (7) calendar days prior to your next scheduled renewal date.

Cancellations take effect at the conclusion of your current paid billing period. You will retain access to the Service through the remainder of that period, and no subsequent recurring charges will be incurred.

5.4 Strict No-Refund Policy

EXCEPT AS EXPRESSLY SET FORTH IN SECTION 5.5, ALL PAYMENTS ARE FINAL, FULLY EARNED UPON RECEIPT, AND NON-REFUNDABLE. No refunds, prorated credits, or fee adjustments will be issued for:

• Partial or unused billing cycles;
• Unused platform features, low usage, or failure to access the Service;
• Failure to cancel a 14-day free trial prior to the conversion date;
• Account suspensions or terminations resulting from violations of these Terms;
• Dissatisfaction with lead volume or conversion rates.

5.5 Limited Discretionary Exceptions

The Company may, in its sole and absolute discretion, evaluate refund requests on a strict case-by-case basis exclusively for verified technical billing duplicates or documented platform-side payment processor errors. Submitting an inquiry does not guarantee an adjustment.

5.6 Chargeback Abuse & Remedies

If you initiate a credit card chargeback, merchant dispute, or payment reversal for a legitimate subscription fee without first providing written notice to care@agentsasset.com and allowing thirty (30) days for resolution:

• The Company will immediately terminate your account, revoke all licenses, and delete associated access credentials;
• The Company reserves the right to contest the dispute with evidence of your authorization and access;
• You agree to reimburse the Company for all administrative chargeback fees, collection costs, and reasonable attorneys' fees incurred in defending and recovering the disputed funds.

6. Lead Data Ownership, Controller Status & Section 230 Protection

6.1 Customer Ownership of Lead Data

As between you and the Company, you retain 100% ownership of, and all proprietary rights in, your lead records, prospect contact details, prospect-submitted form responses, and custom conversation histories collected through your workflows ("Customer Lead Data"). You may export your Customer Lead Data via CSV format at any time while your account remains in good standing.

6.2 Data Controller vs. Data Processor Roles

You expressly acknowledge and agree that:

• Customer as Data Controller: You are the sole Data Controller (or "Business" under applicable state privacy laws, including the California Consumer Privacy Act / California Privacy Rights Act) with respect to all prospective buyer, seller, and consumer leads. You are exclusively responsible for establishing lawful grounds for data processing, delivering all required privacy notices, obtaining consumer consent, and honoring all consumer rights requests (including access, correction, and deletion requests).
• AgentsAsset as Data Processor: The Company operates strictly as a Data Processor (or "Service Provider"). The Company processes Customer Lead Data solely on your behalf, pursuant to your documented instructions, and for the limited purpose of providing the Service. If a prospective buyer or consumer submits an inquiry or deletion request directly to the Company, the Company will redirect the individual to you, and you agree to process the request promptly in accordance with applicable law.

6.3 No Sale, Monetization, or Pooling of Leads

The Company does not sell, rent, lease, monetize, broker, or pool Customer Lead Data with other real estate agents, brokerages, mortgage lenders, data brokers, or third-party marketing networks.

6.4 Communications Decency Act (47 U.S.C. § 230) Protection

The Company operates strictly as an interactive computer service provider under Section 230 of the Communications Decency Act. The Company does not pre-screen, monitor, verify, or author the content of messages, listings, advertisements, or qualification questions transmitted through the Service. The Company disclaims all legal liability for the content, accuracy, legality, or discriminatory nature of any messaging generated, distributed, or initiated by you. You bear sole liability for ensuring your automated messaging complies with all anti-discrimination, fair lending, and fair housing requirements.

7. Meta Platform & Third-Party API Dependencies

7.1 Independent Software Provider

AgentsAsset is an independent software application that interfaces with third-party social media platforms via official, publicly accessible APIs, including the Meta Graph API. AGENTSASSET IS NOT AFFILIATED WITH, SPONSORED BY, AUTHORIZED BY, OR ENDORSED BY META PLATFORMS, INC., INSTAGRAM, OR FACEBOOK.

7.2 API Uptime & Technical Dependencies

You expressly acknowledge that the operation of automated Instagram and Facebook triggers, comment detection, and Direct Message (DM) workflows depends entirely on the availability, operational integrity, and policies of Meta Platforms, Inc. and its upstream servers. The Company has no control over Meta's infrastructure.

7.3 Compliance with Meta Policies and 24-Hour Rule

You agree to comply at all times with all Meta Platform Terms, Developer Policies, Commercial Terms, and messaging rules, including the "24-Hour Messaging Window" policy. You acknowledge that initiating automated messaging outside Meta's permitted parameters may result in delivery failures or account penalties.

7.4 Disclaimer of Liability for Third-Party Platform Actions

UNDER NO CIRCUMSTANCES SHALL AGENTSASSET BE LIABLE FOR ANY ACTION TAKEN AGAINST YOUR ACCOUNTS BY META PLATFORMS, INC. OR OTHER THIRD PARTIES, INCLUDING BUT NOT LIMITED TO:

• Instagram or Facebook account suspensions, bans, locks, or shadowbans;
• Revocation, limitation, or rate-limiting of API tokens or messaging access;
• Deprecation, modification, or termination of specific API endpoints;
• Unannounced algorithm changes, maintenance windows, or delivery latencies.

8. Company Intellectual Property & Platform Architecture

8.1 Retention of Core Company IP

The Company retains exclusive ownership of all right, title, and interest in and to the Service, including all source code, software architectures, algorithms, interface designs, user documentation, proprietary qualification questionnaires, smart inbox tagging logic, trigger configurations, and sequence templates (excluding Customer Lead Data). You receive a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service strictly during your active subscription period.

8.2 Ownership of Platform Infrastructure

The Company retains absolute and exclusive ownership of all underlying infrastructure, servers, and digital assets deployed to operate the Service. This includes, without limitation: the AgentsAsset domains, proprietary webhook routing systems, database architectures, and default automation templates.

8.3 Restrictions on Use

You shall not:

• Copy, modify, decompile, reverse engineer, or disassemble any portion of the Service;
• Sublicense, resell, rent, lease, or distribute the Service to any third party;
• Remove, alter, or obscure any proprietary notices, trademarks, or copyrights;
• Demand the transfer or turnover of any Company intellectual property, system architecture, or underlying code upon account expiration, dispute, or termination.

9. Marketing Attribution License

You grant the Company a non-exclusive, worldwide, royalty-free license to use your professional name, business name, brokerage brand, logo, and public testimonials in marketing collateral, pitch decks, case studies, and on the Company's website solely to identify you as an AgentsAsset customer. You may revoke this attribution license at any time by providing written notice to care@agentsasset.com, after which the Company will cease new commercial use within thirty (30) business days.

10. DISCLAIMER OF WARRANTIES

10.1 "AS-IS" and "AS-AVAILABLE"

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, DOCUMENTATION, AND ALL INTEGRATED FEATURES ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND DEFECTS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.

10.2 NO UPTIME OR ERROR-FREE GUARANTEE

THE COMPANY MAKES NO WARRANTY OR COMMITMENT THAT:

• THE SERVICE WILL OPERATE UNINTERRUPTED, SECURE, DEFECT-FREE, OR CONTINUOUSLY AVAILABLE;
• DEFECTS, BUGS, OR SERVER DISRUPTIONS WILL BE CORRECTED IMMEDIATELY;
• THE SERVICE WILL BE IMMUNE TO UPSTREAM API LATENCY, 503 SERVICE UNAVAILABLE ERRORS, HTTP TIMEOUTS, OR CLOUD HOSTING DOWNTIME.

10.3 NO SPEED OR DELIVERY TIMEFRAME WARRANTY

THE COMPANY EXPRESSLY NEGATES AND DISCLAIMS ANY WARRANTY THAT INBOUND INSTAGRAM COMMENTS, TRIGGERS, WEBHOOKS, OR DIRECT MESSAGES WILL BE PROCESSED, TRANSMITTED, OR DELIVERED WITHIN ANY SPECIFIC TIMEFRAME OR WITHOUT LATENCY. NO MARKETING STATEMENTS OR DOCUMENTATION (INCLUDING WORDS SUCH AS "INSTANT," "IMMEDIATE," OR "REAL-TIME") SHALL CONSTITUTE A WARRANTY OR GUARANTEE OF DELIVERY SPEED.

11. ABSOLUTE LIMITATION OF LIABILITY

11.1 EXCLUSION OF CONSEQUENTIAL AND INDIRECT DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ITS PARENT (CRAVEBOOST NETWORK), OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER.

11.2 SPECIFIC REAL ESTATE INDUSTRY CARVE-OUT

WITHOUT LIMITING THE GENERALITY OF SECTION 11.1, UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR:

• ANY LOST REAL ESTATE COMMISSIONS, TRANSACTION FEES, REFERRAL FEES, BROKERAGE REVENUE SPLITS, OR PROSPECTIVE COMPENSATION;
• THE LOSS OF ANY PROSPECTIVE BUYERS, SELLERS, CLIENTS, PROPERTY LISTINGS, REAL ESTATE CONTRACTS, ESCROWS, OR CLOSINGS;
• LOST PROFITS, LOSS OF REPUTATION, BUSINESS INTERRUPTION, OR LOSS OF COMMERCIAL OPPORTUNITY;
• ANY DAMAGES, LOSSES, OR DISPUTES ARISING OUT OF MISSED SOCIAL MEDIA COMMENTS, UNDELIVERED DIRECT MESSAGES, DELAYED QUALIFICATION SEQUENCES, DROPPED WEBHOOKS, METADATA SYNCHRONIZATION ERRORS, OR THIRD-PARTY API SHUTDOWNS;

REGARDLESS OF WHETHER THE CLAIM IS GROUNDED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF WARRANTY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND EVEN IF THE COMPANY WAS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.3 ABSOLUTE AGGREGATE LIABILITY CAP

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE COMPANY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR YOUR USE OF OR INABILITY TO USE THE SERVICE EXCEED THE LESSER OF:

• THE TOTAL FEES ACTUALLY PAID BY YOU TO AGENTSASSET UNDER THESE TERMS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
• ONE HUNDRED U.S. DOLLARS (USD $100.00).

THE PARTIES AGREE THAT THESE LIMITATIONS REFLECT A DELIBERATE, MUTUALLY AGREED ALLOCATION OF RISK, AND THAT ABSENT THESE LIMITATIONS, THE COMPANY WOULD NOT PROVIDE ACCESS TO THE SERVICE AT THE STATED FEES.

12. Indemnification

You agree to indemnify, defend, and hold harmless CraveBoost Network, AgentsAsset, and their respective owners, officers, directors, employees, contractors, agents, and successors from and against any third-party claims, demands, liabilities, damages, losses, fines, penalties, settlements, and expenses (including reasonable attorneys' fees and litigation costs) arising out of or related to:

• Your access to or use of the Service;
• Your Content, Customer Lead Data, and custom messaging flows;
• Any breach by you of these Terms or any violation of applicable laws (including fair housing laws, licensing requirements, the TCPA, CAN-SPAM, and state privacy laws);
• Any violation by you of Meta Platform Terms, Developer Policies, or third-party intellectual property or privacy rights;
• Any dispute between you and any prospective buyer, seller, client, brokerage, or real estate professional.

13. Dispute Resolution, Mandatory Arbitration, and Waivers

13.1 Governing Law

These Terms and all claims or causes of action arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles.

13.2 Mandatory Binding Individual Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, the breach thereof, or your use of the Service shall be resolved exclusively through final, binding, and confidential individual arbitration. The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules then in effect. The legal seat and jurisdiction of the arbitration shall be Delaware, USA.

13.3 Remote Proceedings

The parties expressly agree that arbitration proceedings (including evidentiary hearings and oral arguments) may be conducted virtually via videoconference, teleconference, or written submissions, and that remote participation fully satisfies any requirement to appear in person.

13.4 Costs and Attorneys' Fees

Each party shall bear its own costs, expenses, and legal fees in connection with the arbitration. The arbitrator shall have no authority to award attorneys' fees or costs against the Company unless an applicable statute explicitly mandates such an award without the possibility of contractual waiver.

13.5 CLASS ACTION WAIVER

YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS REPRESENTATIVE, OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE PROCEEDING, MASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL NOT HAVE THE AUTHORITY TO CONSOLIDATE CLAIMS OF MULTIPLE PERSONS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

13.6 JURY TRIAL WAIVER

YOU AND THE COMPANY HEREBY IRREVOCABLY WAIVE ANY AND ALL RIGHTS TO A TRIAL BY JURY IN ANY ACTION, SUIT, OR LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

13.7 ONE (1) YEAR STATUTE OF LIMITATIONS ON CLAIMS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CAUSE OF ACTION OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE FORMALLY COMMENCED VIA DEMAND FOR ARBITRATION WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED AND EXTINGUISHED.

14. Term, Termination, and Data Export

14.1 Term and Suspension

These Terms remain in effect until terminated by either party. The Company reserves the right to suspend or terminate your account and revoke your license immediately, without prior notice, if you breach these Terms, fail to pay applicable fees, or engage in activity that threatens the technical integrity or legal standing of the platform.

14.2 Post-Termination Data Retention & Export

Upon termination or expiration of your subscription:

• Your right to access the Service terminates immediately;
• You are granted a limited window of seven (7) calendar days from the date of termination to request an export of your Customer Lead Data via CSV by contacting care@agentsasset.com;
• Following the expiration of the seven-day export window, the Company reserves the right to permanently purge Customer Lead Data from its active production databases in accordance with standard data retention protocols.

14.3 Survival

Sections 2, 3, 5.4, 6, 8, 10, 11, 12, 13, 14.2, 14.3, 15, and 16 shall survive any termination or expiration of these Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the AgentsAsset Privacy Policy, constitute the complete and exclusive agreement between the parties regarding the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, representations, and proposals, whether oral or written.

15.2 Severability

If any provision of these Terms is determined by an arbitrator or court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall remain in full force and effect.

15.3 Force Majeure

The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, power outages, internet failures, server host disruptions, or third-party API deprecations or failures.

15.4 Assignment and Successors

You may not assign, delegate, or transfer these Terms or any rights or licenses granted hereunder without the prior written consent of the Company. The Company may freely assign or transfer these Terms, in whole or in part, to any affiliate, successor entity, or purchaser of its business or assets without your consent or notice. Upon such transfer, the assignee or successor shall automatically be deemed the "Company" under these Terms.

15.5 Electronic Notices

You consent to receive communications from the Company electronically, including via email and dashboard notifications. You agree that all electronic notices satisfy any statutory requirement that such notices be in writing.

16. Contact Information & Legal Notices

All formal legal notices, questions, or communications regarding these Terms must be delivered in writing via certified mail or tracked courier to the Company’s physical address, with an electronic copy delivered via email:

CraveBoost Network (AgentsAsset)
Attn: Legal & Commercial Affairs

Mailing Address:
A Wing, 6th Floor, Akruti Trade Centre,
MIDC Marol, Pocket 10 JVG Industrial Lane,
Near Akruti Star, Andheri East,
Mumbai, Maharashtra 400093, India

Electronic Notices & Support:
Email: care@agentsasset.com